Kimberly R. Humphrey, Esq, Ombudsman for Public Education
Kimberly R. Humphrey, Esq. is an attorney who has fought to advance civil and human rights for marginalized communities at the federal and state levels for nearly two decades. She has championed change on a range of social justice issues including juvenile and criminal system reform, educational access, women’s pay equity, and disability rights. She most recently served as the Legal Director of Federal Courts at the Alliance for Justice (AFJ), where she was notably a lead partner in the historic campaign to confirm the first Black woman to the Supreme Court, Justice Ketanji Brown Jackson. As director she managed policy research, was the Congressional and White House liaison for court oversight and diverse judicial appointments and oversaw public education campaigns. Prior to joining AFJ, Kimberly served as a legislative liaison and senior analyst in the Policy and Compliance Division of Baltimore City's Department of Human Resources and as Legislative Counsel at the ACLU of Maryland, where she led educational equity policy at the county, state, and federal levels, among other issues. Kimberly served on the Maryland Commission for the School-to-Prison Pipeline and Restorative Practices, successfully advocated for a distinct racial equity review of Maryland's education funding formula and was a founder of the Maryland Alliance for Race Equity in Education (MAREE). She is committed to community-led change and elevating the voices of disenfranchised communities. She champions workplace fairness and advocates for business leaders of all backgrounds to expand economic opportunity for communities of color. Kimberly is a proud graduate of Spelman College, and she earned her JD and Certificate in Law and Public Policy from the Catholic University, Columbus School of Law.
Charlotte Flournoy, Senior Advisor to the Ombudsman for Public Education
Charlotte Flournoy joined the office as a Senior Advisor in December 2024. With a strong background in government relations, she specializes in community engagement, operations management, program development, and data analysis. She is passionate about supporting the Ombudsman in achieving equitable outcomes for all students, using her expertise in conflict resolution, policy compliance, and strategic planning. Prior to this role, Charlotte made significant contributions as an Integrity Specialist at District of Columbia Public Schools, where she gained a deep understanding of school community needs and successfully implemented strategies to enhance student success. Charlotte remains deeply committed to advancing equity for students and families, continuing her work to ensure positive and inclusive outcomes across all educational communities.
Jenifer Sousa-Dodds, Assistant Ombudsman for Special Education
Jenifer Sousa-Dodds was hired as the Assistant Ombudsman for Special Education in December 2023. She brings a deep commitment to special education, influenced by her upbringing with a sister who had special needs.She holds a Master’s degree in Educational Transformation from Georgetown University (2021), focusing on Advocacy & Policy. Previously, Jenifer served as a graduate fellow with the Office for Students in the Care of DC (SCDC), researching special education approaches for incarcerated students. Her experience includes roles as a Program Support Specialist at the DC Special Education Hub and as an educational aide in a DCPS self-contained classroom. Residing in Ward 1 with her husband, Jenifer's unique blend of personal and professional experience equips her to effectively address special education concerns.
Jasmine Lopez, Assistant Ombudsman for Public Education
Jasmine Lopez was first introduced to the world of special education while completing her undergraduate degree. Jasmine served as a dedicated aide in Prince George’s County Public Schools for students with autism and emotional disabilities. Through this experience, Jasmine witnessed the challenges families and students faced and decided she wanted to do what she could to help. Jasmine is committed to ensuring that all parents not only have the resources they need, but also the confidence to successfully advocate for their children. Jasmine earned her BA in Psychology from Trinity Washington University. Jasmine enjoys watching movies, making homemade cards, and spending time with her four cats.
Corey Rivers, Assistant Ombudsman for Public Education
Corey Rivers serves as an Assistant Ombudsman at the Office of the Ombudsman for Public Education. An experienced educator from Houston, Texas, he brings more than 13 years of experience in the field of education. Corey began his career in special education, where he developed a strong commitment to supporting diverse learners and fostering inclusive learning environments. He later earned a master’s degree in Educational Leadership, strengthening his ability to guide and influence positive change within schools and school systems. Corey’s professional experience includes roles focused on education, advocacy, and student support, preparing him to address complex concerns with empathy, fairness, and integrity. In his role as Assistant Ombudsman, Corey draws on his extensive educational background to help promote equitable solutions and support students, families, and educators throughout the District.
Lavontte Chatmon, Program Associate
Lavontte Chatmon joined the Office of the Ombudsman for Public Education as a Program Associate in December 2025. A native Washingtonian who began her educational journey in DC Public Schools, she brings a personal understanding of the District’s education landscape and a strong commitment to advancing transparency and equitable access within DC’s public education system. Prior to joining the Office, Lavontte served in executive leadership roles in the nonprofit sector, where she led organizational strategy, strengthened operational infrastructure, and advanced advocacy efforts focused on equity and accountability. Her work has included overseeing data systems, supporting cross-sector collaboration, and building community-centered initiatives that improve outcomes for families. She also has nearly a decade of experience teaching English to English language learners, which informs her understanding of multilingual students and educational access. Lavontte holds a Master’s degree in Clinical Psychology and brings a thoughtful, solutions-oriented approach to supporting students, families, and educational communities throughout the District.
Destiny Joseph-Bishop, Communications and Community Engagement Associate
Destiny Joseph-Bishop joined the Office of the Ombudsman for Public Education as a Communications and Community Engagement Associate in February 2026. She is committed to advancing educational equity and opportunity for youth in diverse communities and brings experience in program management, curriculum development, and student-centered intervention strategies. She previously served in a program management role at a nonprofit organization dedicated to supporting first-generation college students through mentorship and academic advancement. Partnering with public schools across Wards 1, 4, and 7 in Washington, D.C., she oversaw program operations that cultivated impactful mentor-mentee relationships and strengthened college readiness outcomes. In addition to managing operations, she served as an interventionist, facilitating curriculum improvements, designing strategies to increase student engagement, and assessing elementary-aged students to inform targeted academic interventions. Both of these roles allowed her to influence both systemic program development and policy effectiveness. As an alumna of Clark Atlanta University, she developed a strong foundation in public service and a deep commitment to community-centered leadership and social impact. Outside of her professional work, she finds her greatest joy in creating meaningful moments with her family as a devoted wife and proud mother of two; whether through shared traditions, community involvement, or simply being present. She approaches both her career and family life with purpose, intention, and heart.
Shiyaun Hunter, Program Support Specialist for Public Education
Shiyaun Hunter is privileged to serve as the Program Support Specialist for our office. In her role she supports families, students, and schools in navigating complex education challenges. Shiyaun, a Texas native, found her passion in public service and stakeholder engagement early in her career. She is a proud Howard University graduate with a degree in Economics with a concentration in Community Development. During her undergraduate studies, she built a diverse background in constituent services, community engagement, and consulting–working with Credera on organizational strategy and project management through diversity, equity, and inclusion analysis. She also organized large scale initiatives as an Administration and Operations Assistant at Howard, including career fairs and education focused events that connected public and private agencies to empower students and families with vital resources to thrive. Beyond that, she served as an Administrative and Operations Fellow (2024-25) in the State Board’s Board Operations Office, where she further honed her constituent service, program management, and operational management skills. Deeply committed to advancing equity in education, Shiyaun draws on her professional expertise, former teaching experience, and lived experience to ensure all students regardless of background or circumstances- have access to high quality opportunities and outcomes. Her work reflects a passion for building systems that dismantle barriers and expand pathways for learners across the District. Outside of work, Shiyaun enjoys scratch cooking, spending time with friends and family, volunteering with organizations such as Bread for the City and Community Tax Aid, and prioritizing self-care through relaxing and restorative practices.
Cheyenne Glenn, Program Support Specialist for Special Education
Cheyenne Glenn, a native Washingtonian, is passionate about supporting the city's most vulnerable in their attainment of educational equity. A mother of a child with Down Syndrome, Cheyenne endeavors to help fill voids in the information available to caregivers in Washington DC, born of her own search for support. Cheyenne began her journey serving other families through a monthly Down Syndrome & Friends Playgroup with the DC Public Library, dedicated to providing caregivers of developmentally disabled children with community and resources as they navigate raising them. Cheyenne also serves as a member of multiple non-profit community-based organizations that support individuals with developmental and intellectual disabilities. In her free time, Cheyenne enjoys going to concerts, experiencing new foods and cultures, and tending to her vegetable garden.
Julithza Saravia, Program Support Specialist for Special Education
Julithza (Julie) Saravia joined the Office of the Ombudsman for Public Education as a Program Support Specialist for Special Education in December 2025. In this role, she assists families by providing information and support as they navigate special education processes and concerns. Julithza has a background in Psychology and brings experience from support-focused roles that guide her work with families. She is committed to helping families better understand and access the resources available to them within the special education system. Outside of work, Julithza enjoys reading and painting. She is also currently learning Korean.